Everything the facility runs on, in one place.
It replaces the binder, the whiteboard, and the three systems that don't talk.
Chain-of-custody tracking
Every hand-off, every station accounted for.
- Intake from any page, then a board of your real process — add as many stations as your workflow needs, named your way
- Storage down to the shelf, with QR labels and capacity limits — so a full walk-in says so
- Required scans at each station: if Bridge says a pet is there, it is there
- Every move attributed to a person — no more searching a freezer for one small pet
Family communications
A branded pet parent experience — from the first update to the last, in your voice.
- Your own arrangement flow, opening with a condolence message and a signed authorization
- Urns, keepsakes, prints and delivery — each step required or skippable
- Preview on desktop and mobile, and publish changes when you're ready
- Payment straight into your own Stripe account
Invoicing
Transparent billing from intake to return — no manual tallying.
- Every order carries its balance, updating the moment a keepsake is added
- Payment links for families with optional direct cash payments
- Per-hospital invoices for wholesale, priced at the rates you set
- Month-end commission receipts for retail referrals
Facility dashboard & reporting
Know what's happening with your entire business at a glance.
- Time at each station against your target, so you see where pets wait
- Volume by day and week
- Breakdowns by vet and by service
- Exports whenever you need them
Fleet management
Route pickups and returns, with families kept in the loop.
- Vehicles and routes built and managed in the app
- A driver view with their pickups and deliveries
- Families notified when a home delivery is on its way
- Pets released back to the pool when a planned route never starts
Inventory management
Urns, keepsakes, and supplies — tracked from receipt to return.
- Goods, services and packages with SKUs generated for you
- Stock counts and low-stock flags, before a family picks what you've run out of
- Hospital supply requests draw down against the same counts
Hospital portal
Your referring hospitals, with their own way in.
- Hospitals submit pets against your price list and see their own pets and invoices
- Pickup and supply requests inside the windows you set — not by phone
- Retail with commissions, or wholesale at per-item prices you set
- Shared logins, individual passwords — every action stays attributable
Mobile and tablet, not just the office desktop
Work from anywhere in the facility — and know what is happening with any pet, at any time, from anywhere.
- The same record on the bench tablet, the phone in the van and the office desktop
- Scan, move and update a pet from the floor — no walking back to a workstation
- Answer “where is she?” from anywhere, with the family still on the phone
Integrations
Connect to the tools you use most to run your business.
See it running your facility.
Thirty minutes, a real person, and your own workflow on the board.
Book a demo